For our Client, global premium brand, manufacturer of high quality home appliances, due to the continued dynamic growth of e-commerce business in the CEE region, we are looking for a competent individual for the position of:
Head of Own E-Commerce CEE
Place of work: home of office from Poland
Purpose of position:
Development / management of Own E-Commerce (webshop) to a sustainable & profitable sales channel following global guidelines and premium eCommerce experience in 11 CEE countries. Deliver excellence in online execution. Management of expert team working on e-com activities in CEE region.Responsibility for excellent customer experience and best brand appearance in Own Webshops.
Responsibilities:
- Responsibility, together with Director D2C, for sustainable Own Ecom-KPI and net sales growth inline / above target (budgets)
- Managing a Team of local E-commerce Specialists in the CEE region
- Development and implementation of local Own eCom strategies and directions aligned with global Own eCom strategy/guidelines
- Improve the online customer journey through the full own eCommerce experience.
- Prepare and implement own e-com sales strategy, ensuring it is in line with central and D2C guidelines
- Definition of yearly promotional plan w/ OR Activation Manager and Marketing (in line with local brand plan and central guidelines)
- Collaborate closely with Marketing and align overall strategy for own e-com portal (webshop), including alignment on assortment and investments.
- Prepare regular sales forecasts for Owned e-com channels
- Business development and innovation: ensuring all relevant biz opportunities are tackled, followed up and further elaborated
- Collaborate closely with sales back office and Service (CC) teams to ensure that support is available for e-com customers
- Organizational development and leading the team in line with companies leading principles, set up e-commerce sales talent pipeline stewardship and international collaboration
- Interaction with Digital Commerce International and participation in international working teams
Requirements:
- University degree or equivalent (Media Informatics, Digital, Business Administration or of a comparable study program)
- 5+ years relevant work experience, preferably in team management position and matrix organization
- Strong track record of successfully developing online accounts, savvy in digital technologies, e-commerce, performance marketing and new trends
- Consumer-centric thinking
- Strong collaboration, negotiation and presentation skills. Ability to manage various stakeholders
- Advanced communication skills (oral, written) in English
If you are interested in this opportunity, please send your detailed CV with reference number “ECOM.CEE” to:
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